Service Providers

Careers - Service Providers

Fund administrators, transfer agents and trustees / depositaries / custodians are all service providers in the funds and asset management industry.

Fund Administration Services

Fund administrators are authorised and supervised by the Central Bank of Ireland to handle the day-to-day operations of a fund. They are a ‘back office’ function and are responsible for making sure everything is done to enable the fund to run efficiently in all aspects, except the actual investment of assets. Fund administrators typically handle or coordinate with other service providers for auditing, company secretarial services, depositary services, listing on the stock exchange and transfer agents. Ireland is a recognised leader in administration for investment funds. This reputation extends to both Irish-domiciled funds and funds based in jurisdictions around the world. There are more than 40 administration companies operating in Ireland.

Transfer Agency Services

Transfer agents play a crucial role in investor servicing. The transfer agent is usually the primary point of contact for investors wishing to invest in a fund in Ireland. In addition to providing high levels of service, transfer agency staff need to be proficient in the requirements of the funds and in the regulatory requirements applicable to the provision of transfer agency services in Ireland. Ireland is well-known for its experienced transfer agents. This reputation is firmly established for both the retail and alternative investment sides of the funds industry.

Trustee / Custodian / Depositary Services

The role of a trustee, custodian and depositary is primarily safeguarding the assets and protecting the interests of investors. Legal and regulatory obligations vary from UCITS to AIFs. For example, each Irish regulated Collective Investment Scheme must appoint a depositary located in Ireland. The depositary role has evolved and been harmonised further at EU level since AIFMD, and UCITS V updated the duties of a UCITS depositary to bring these in line with AIFMD. 

Meet The People

We asked funds industry professionals to share their backgrounds and experiences working in the industry. They talk about career development, where they're from, what they enjoy most in their roles and what they're involved in at their company and outside of work

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Brian talks about when he started out in the industry, his two roles at State Street and the projects he is most proud of. He also discusses what he enjoys most about his job, his next goal, and what he's learned along the way.

Brian McCabe, Global Client COO and Head of Innovation EMEA at State Street.

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Tom talks about his current role and career, his proudest achievements, what he's looking forward to and what he's learned along the way.

Tom Dolan, Head of the Galway office and Client Services Director at BNP Paribas Security Service

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Zhuriqa talks about her current role and the type of work she does, as well as the support and opportunities available. She also discusses her background and education, as well as her continuing career development.

Zhuriqa Jalil, Client Services Team Leader at Brown Brothers Harriman

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Jurgita talks about her academic background, working in the US, her current role and career progression, as well as her work on Citco's Innovation Hub for sharing ideas to make business improvements. She also discusses her continuing skills development and her participation in a Corporate Social Responsibility (CSR) programme where she mentors students.

Jurgita Mockute, Assistant Vice President - Client Integration at Citco.

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Carol talks about how she started out in the industry and describes her current role and what she enjoys most about it. She also shares her proudest achievements, lessons she's learned, her work on the 30% Club and her goals for the future.

Carol Andrews, Managing Director of Client Experience at BNY Mellon

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Dara talks about her current role, how she got into the industry, working her way up and what she enjoys most about her job. She also shares the lessons she's learned and gives some advice for those looking to get into the industry.

Dara Flynn, NAV Supervisor at SMT Fund Services (Ireland)

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Elliott talks about where he studied, why he chose the funds industry, and what he enjoys most about his job. He also shares what he's learned so far and what he would say to someone considering working in the industry.

Elliott Moore, Risk & Valuation Specialist at Citco

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Sarah talks about her current role and what she enjoys most about her job, as well as what she would say to someone considering a career in financial services. She also talks about how she manages a good work / life balance and her proudest achievements.

Sarah Kenefick, Managing Director - Global Fund Accounting & Cork Site Co-Head at BNY Mellon.

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Karen talks about her current role and career at RBC, what she most enjoys, her proudest achievements and what she's looking forward to next year.

Karen McAffee, Senior Manager for Financial Reporting within the Investor & Treasury Services Division of Royal Bank of Canada.

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Karen talks about her current role and career, taking time out, working remotely, her proudest achievements, and what she’d say to someone considering a career in the funds industry.

Karen Campbell, Vice President - Change Management at State Street Ireland

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Saskia talks about her work history and current role, what she enjoys most about her job and community projects she's working on. She also discusses work-life balance and what her next goals are.

Saskia Clibborn, Senior Consultant, Organizational Effectiveness at Northern Trust

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Fund Accounting
Financial Reporting
Transfer Agency
Product Specific (e.g. ETFs or Alternatives)
Private Equity
Strong Communicator
Organised and agile
Proactive and willing to learn
Problem solver
Calm under pressure
Aware of and can work to deadlines
Customer service mindset
Innovative and curious
Technically savvy
Confident to question
Relevant work experience/transferrable skills
Certificate in Investment Fund Services
Client services / Customer care
Administrative / Banking / Financial Services experience
Role specific qualifications may be desirable – for example Accountancy
Project Management
Basic understanding of Industry advantageous
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